My Ring Doorbell keeps going offline, and I’m not sure why. The Wi-Fi is working fine, no changes have been made, and the battery is at 92%. I’ve seen error codes like P1-65 and P1-99. I can’t reboot it through the app.
I tried unscrewing it from the holder, and it started working briefly when I opened the door. But after 5 minutes, it went offline again. I removed it from my account, set it up as a new device, and it connected, but after about 10 minutes, it went offline once more.
I’ve read on this forum that cold weather might be the problem. It’s currently 11 degrees Celsius here, but it has worked in much colder temperatures before, even in snow. The Ring site says there are no outages, and my garden device, which is the same model, works perfectly. Any advice would be appreciated.