Ever since I got the Stick Up Cam Pro, it works fine for a few hours, then the WiFi drops, and I have to reconnect it. Sometimes it reconnects on its own after a few days. My other cameras, which are even farther from the router/extender, work fine with better signals. Apart from contacting Ring for a possible replacement, is there anything I can do to fix this? The Stick Up Cam Pro is connected via solar.
I had a similar issue after updating to iOS 18.1. It seems the Ring app isn’t fully compatible with this iOS version yet. I contacted Ring support, and they mentioned they’re working on an update. In the meantime, they suggested accessing Ring through a web browser on a computer.
I faced the same problem. Uninstalling and reinstalling the Ring app worked for me. Make sure to back up any important data before doing this.
This might be related to the 406 Not Acceptable error others have reported. It could be due to compatibility issues between the Ring app and iOS 18.1 or 18.2. You might want to check the Ring Community forums for more information.
I read that some users had success by disabling two-factor authentication temporarily. After logging in, they re-enabled it. Not ideal, but it might help as a temporary fix.
If none of the above solutions work, consider reaching out directly to Ring’s customer support. They might have more up-to-date information or a fix for this issue.