Push notifications stopped for all devices, anyone else?

Security Camera Brands Forum Wyzecam
1

I have 3 Battery Cam Pros, 2 Wyze Cam v3, 1 v4, 2 Video Doorbell Pros, and a Wyze Sense Hub with entry sensors. None of them are sending push notifications anymore. I have Cam Plus Unlimited and Home Monitoring subscriptions.

The forum hasn’t helped, and every fix I’ve found online has done nothing. Events are still being recorded, but I’m not getting any alerts.

I’m on Android 15 using a OnePlus 9. Notifications are enabled, the app is running in the background, and even when I disable my firewall, AdAway, and VPN, I still don’t get anything.

Does anyone have a fix for this? I’ve seen similar issues pop up before, and one even happened when Cam Plus Unlimited rolled out. I’m pretty sure this started after the last app update.

2

Go into each camera’s settings and hit ‘reset services.’ It won’t change anything, but it might kick notifications back into working.

3

Leroy said:
Go into each camera’s settings and hit ‘reset services.’ It won’t change anything, but it might kick notifications back into working.

Already tried that, plus uninstalling and reinstalling. It also doesn’t explain why I’m not getting notifications from my entry sensors. I even removed and re-added them all.

4

I had two Floodlight Pros that left the lights on after an update. Turns out they needed to be manually updated. Maybe something similar is happening with yours?

5

Since all your Wyze devices stopped notifying you, the issue might be on the phone itself. Have you tried restarting your phone and then restarting the app? Might be worth a shot.

6

Vicente said:
Since all your Wyze devices stopped notifying you, the issue might be on the phone itself. Have you tried restarting your phone and then restarting the app? Might be worth a shot.

Tried that too. My best guess is that the Wyze app isn’t registering with Google Cloud Messaging properly.

7

I’ve had similar problems. My Android phone gets notifications most of the time, but sometimes they just stop. My wife’s iPhone seems to get them without issue. Could be something specific to Android.

8

I had this issue after the app redesign. Someone suggested enabling ‘Running in the background’ under Account > App Settings in the Wyze app. That actually fixed it for me.

9

Daphne said:
I had this issue after the app redesign. Someone suggested enabling ‘Running in the background’ under Account > App Settings in the Wyze app. That actually fixed it for me.

Mine is already set to run in the background. I’m out of ideas at this point.

10

Your phone might be blocking notifications somewhere. If the app update broke notifications, way more people would be posting about it.

Go through your phone settings again—there’s got to be something stopping them.

11

@VortexVoyager
I’ve checked everything and reset settings multiple times. Still nothing.

Edit: Just to add, all my other push notifications from different apps work fine.