This is an old home with some “weird” wiring, and I can’t seem to get it to work. Can someone help?
If you don’t get the diagram, better to hire an electrician.
Just grabbing my crystal ball to check out your wiring setup!
The diagrams and instructions look clear enough, but if you’re still confused, definitely call an electrician. Older homes might not have a neutral wire which could complicate things.
SafeHavenExpert3 said:
The diagrams and instructions look clear enough, but if you’re still confused, definitely call an electrician. Older homes might not have a neutral wire which could complicate things.
Thanks! It turns out there was an issue with the neutral, not the ground.
@Brendan
Just to clarify, you should not use a ground wire as a neutral—it’s unsafe even though it might work.
It’s best to call an electrician for this.
If you’re unsure, it’s safer not to attempt this yourself.
You’re going to need wires for that.
If you’re in Germany and using older wiring standards without a neutral wire at the switch, this smart switch won’t work for you. You might get a neutral wire if there’s a socket nearby, but otherwise, consider getting professional help.
@Brad
You might use the capacitor with one of the bulbs as shown in the third image to power the switch without a neutral wire. I’ve done this and it works, but if you’re confused by the diagrams, getting an electrician is the safest bet.
BobAnalytics said:
First, make sure you’re not in North America as this switch is for 275V. If you are, relocate to a place with the correct voltage or get a compatible switch. Seriously though, where are you located?
The switch actually supports North American voltage according to the first page of the instructions. If you’re confused by the setup, it’s best to contact an electrician.
BobAnalytics said:
First, make sure you’re not in North America as this switch is for 275V. If you are, relocate to a place with the correct voltage or get a compatible switch. Seriously though, where are you located?
It’s designed for an EU installation box—230v is the standard.
LaurenWalker said:
@Kenny
It supports a range from 100-240v according to the product parameters. Isn’t that suitable for multiple regions?
Yes, but it’s specifically made for a European setup.
BobAnalytics said:
First, make sure you’re not in North America as this switch is for 275V. If you are, relocate to a place with the correct voltage or get a compatible switch. Seriously though, where are you located?
I’m in Germany.