What are the steps involved in resetting a Hikvision camera back to its factory defaults? I’m encountering issues with my camera’s settings and believe that restoring it to its original configuration might help.
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This is easy!!!.. Here’s how to reset your Hikvision camera to factory settings to solve your error.
- Unplug the camera’s power cord.
- Find the tiny reset button on the camera (it might be hidden).
- While holding the reset button, plug the camera back in.
- Keep holding the button for 15 seconds, even after the camera turns on.
- Let go of the button.
After Reset:
- The camera will forget all your old settings, like username and password.
- You’ll need to set it up again from scratch using a computer program or a web browser.
- If you’re resetting remotely, there’s a way to keep the camera’s internet address so you can still access it. Ask a techie friend for help with this if needed.
- Finally, update the camera’s software to the latest version for better security. This is like getting a security patch for your computer.
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I had the same problem but I managed to fix it
To reset it with ease follow the simple steps I also followed to fix my issue
- Ensure the device remains powered on during the reset process and complete the process within 24 hours.
- Run SADP on a computer connected to the same local network as your device.
- Locate your device in the SADP device list.
- Select the device and choose “Forgot password” from the right panel.
- Choose the option to reset the password by generating a code.
- If you are a registered installer, email the file to Hikvision at support.uk@hikvision.com.
- If you are an end user, email the file to your installer or supplier. For devices purchased from connected, email the file to support@connectec.uk.
- Receive a file back from Hikvision.
- In the “Forgot password” area within SADP, upload the file provided by Hikvision.
- If the device has remained powered on and the file is uploaded within 24 hours, set a new master password and access your device.