Did something change with viewing full day recordings

Security Camera Brands Forum Ring
1

I used to be able to view the entire day’s recordings, not just the notified clips. There was an icon in the upper left corner of the camera view. Recently, I had to reinstall everything. Did I miss a setting?

2

Check to make sure the snapshot capture setting is turned on.

3

Bob said:
Check to make sure the snapshot capture setting is turned on.

It’s already turned on.

4

GuardGuru said:

Bob said:
Check to make sure the snapshot capture setting is turned on.

It’s already turned on.

Are you currently subscribed to a Ring plan?

5

Bob said:

GuardGuru said:
Bob said:
Check to make sure the snapshot capture setting is turned on.

It’s already turned on.

Are you currently subscribed to a Ring plan?

Yes, I even upgraded to the ‘Home Standard’ plan recently.

6

@GuardGuru
I’d suggest reaching out to Ring support. They’ve been really helpful to me when I had issues.