Can I Cancel ADT if the System Wasn’t Fully Installed?

General
1

Last week, I had an ADT representative come out, and we completed all the paperwork, but they didn’t leave me with any equipment. The full system wasn’t installed because I didn’t have Wi-Fi at the time. This was about a week ago, and now I’m considering canceling the service altogether.

Is it possible to cancel since the system wasn’t fully installed? If so, what steps do I need to take to do this? Any advice would be appreciated!

1 Like
2

Yes, you can often cancel ADT if the system wasn’t fully installed. Review your contract for cancellation terms and contact ADT customer service to discuss your situation. You may be entitled to a refund or service termination based on the contract terms.