Hi, I have an idea for a startup that focuses on predictive maintenance for consumer electronics to reduce customer service inquiries. If anyone here has experience as a developer or in customer service at an IoT company, I’d love to connect and ask a few questions about diagnostics databases and the space in general. Any insights would be appreciated.
This sounds interesting. I’ve worked with IoT systems in the past. What specific questions do you have about diagnostics or predictive maintenance?
I don’t have direct experience, but I know a few companies in the space rely on cloud-based diagnostics. Maybe worth exploring those as part of your idea?
Do you have a specific type of consumer electronics in mind? The approach might differ depending on the product.
You should look into how existing companies handle predictive analytics. Some of them use machine learning models to track device performance.
I’m curious how you’d handle privacy concerns when collecting diagnostics data. That’s a big challenge in IoT spaces.